Terms of service

Overview
Welcome to Home Routine Hub! References to "we," "us," or "our" refer to Home Routine Hub. Home Routine Hub operates this store and website—including all related information, content, features, tools, products, and services associated with orders—to provide you (the customer) with a curated shopping experience (collectively, the "Service"). Home Routine Hub is powered by Shopify, which enables us to provide this Service to you.
The following terms and conditions, along with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.
Please read these Terms of Service carefully; they contain important information regarding your legal rights and cover matters such as disclaimers and limitations of liability.
By visiting, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Service.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you consent to allow any minor dependents to use the Service on devices you own, purchase, or manage.
To use the Service—including accessing or browsing our online store or purchasing any products or services we offer—you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information provided to our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or authorize any other person to use your account.

Section 2 - Our Products
We make every effort to accurately display our products and services in our online store. However, please note that product colors or appearances may differ from what is displayed on your screen due to the type of device used to access the store, as well as your device's settings and configuration. We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations, nor do we guarantee that they will be exactly as described or depicted in our online store.
We may, at our sole discretion, change product descriptions at any time without prior notice. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of any products we supply to any person, geographic region, or jurisdiction.

Section 3 - Orders
When you submit an order, you are making an offer to purchase. Home Routine Hub reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is not accepted until Home Routine Hub confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submission, as Home Routine Hub may be unable to fulfill cancellation requests once the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time the order was placed.
Purchased items may only be returned or exchanged in accordance with our refund policy [Link].
Your purchase is for personal or household use only and may not be used for commercial resale or export.

Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be listed in your order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices published in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties. We may occasionally offer service promotions that affect pricing; these are governed by separate terms and conditions distinct from these Terms. In the event of a conflict between promotional terms and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we may complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for purchases, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees and all applicable taxes (if any).

Section 5 - Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the goods to the carrier, ownership and the risk of loss pass to you.

Section 6 - Intellectual Property
Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio—as well as their design, selection, and arrangement—is owned by Home Routine Hub, its affiliates, or its licensors, and is protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you any license or other right to use any patent, trademark, copyright, or other intellectual property of Home Routine Hub, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Home Routine Hub reserves all rights not expressly granted in these Terms.
The Home Routine Hub name, logo, product and service names, designs, and slogans are trademarks of Home Routine Hub or its affiliates or licensors. You may not use such marks without the prior written permission of Home Routine Hub. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Section 7 - Optional Tools
As part of the Service, you may gain access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features and/or services through the Service (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links
The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to any third-party websites or your purchase or use of any goods, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify
[Note to Merchants: This section accurately describes the relationship between Shopify and your store; please do not remove or modify it.]
Home Routine Hub is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases made in our store are directly with Home Routine Hub. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Home Routine Hub, including any injury, damage, or loss arising from the purchase of goods and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions on Home Routine Hub.

Section 10 - Privacy Policy
All personal information we collect through the Service is governed by our Privacy Policy (view here [link]); certain personal information may also be subject to Shopify’s Privacy Policy (view here). By using the Service, you acknowledge that you have read this Privacy Policy.
As the Service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transmitted to and shared with Shopify and third parties (which may be located in countries other than your place of residence) to facilitate the provision of services to you. Please refer to our Privacy Policy [link] to learn more about how we, Shopify, and our partners use your personal information. Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose (including commercial purposes). For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own or control all necessary rights to the Feedback; (ii) you have disclosed any compensation or rewards received for submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation, now or in the future, to (1) maintain the confidentiality of your Feedback; (2) provide compensation for your Feedback; or (3) respond to your Feedback.
We may, at our sole discretion but without obligation, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that your Feedback will not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not access or use the Service for: (a) any unlawful or malicious purpose; (b) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or injuring any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing the transmission of any advertising or promotional material, including any "junk mail," "chain letters," "spam," or any other similar solicitation; (h) impersonating or attempting to impersonate any other individual or entity; or (i) engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which we determine may harm Home Routine Hub, Shopify, or users of the Service, or expose them to liability. Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, or pretexting attacks against the Service; (e) access the Service using any robot, spider, scraper, data gathering and extraction tool, automated device or process, AI tool (such as agent-based AI), or any other automated or manual means; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 - Agents
14.1 If you use, permit, enable, or facilitate the deployment of an agent to access, use, or interact with any Service, this section (hereinafter referred to as the "Agent Terms") applies. "Agent" refers to any software or service that acts autonomously or semi-autonomously on behalf of, or under the instruction of, an individual or entity, and performs tasks on their behalf or using their device without direct supervision.
14.2 No agent may access, use, or interact with the Service unless it identifies itself at all times and operates in strict compliance with the requirements set forth in Section 14.4 below. Furthermore, if we request that an agent refrain from accessing, using, or interacting with any Service, no agent may access, use, or interact with that Service.
14.3 We may restrict (including through technical measures) whether and how any agent accesses, uses, and interacts with the Service. 14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including "Agent/[agent name]" in the request's User-Agent string; (ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish between computer and human use; (iii) respond truthfully to any questions or prompts seeking to determine whether an interaction originates from a human or a computer; and (iv) not circumvent or otherwise avoid any measures designed to block, limit, modify, or control whether and how an Agent accesses, uses, or interacts with the Service.

Section 15 - Termination
We may terminate this Agreement or your access to the Service (or any part thereof) at any time, in our sole discretion and without prior notice, and you remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties
Information displayed on or provided through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of its contents.
Except as expressly stated by Home Routine Hub, the Service and all products provided through the Service are provided to you on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion or limitation of implied or other warranties, so the above exclusions may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, Home Routine Hub, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors—or such personnel of Shopify and its affiliates—shall not be liable for any claims arising from or related to your use of the service or any products procured using the service. This includes, without limitation, any errors or omissions in any content, or any loss, damage, or injury of any kind arising from the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—whether based on contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility thereof.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless Home Routine Hub, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys' fees) payable to any third party arising out of or resulting from: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim subject to indemnification; however, failure to provide timely notice shall not relieve you of your obligations unless you suffer material prejudice as a result. We reserve the right to control the defense and settlement of such claims (including the selection of counsel) at your expense, provided that we may not settle any claim requiring you to assume non-monetary obligations without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of indemnification claims, including by providing relevant documentation.

Section 19 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. Section 21 - Assignment
You may not delegate, assign, or transfer this Agreement or any rights or obligations hereunder without our prior written consent; any such attempted assignment shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction where Home Routine Hub’s headquarters are located, and the federal and state or regional courts thereof shall have jurisdiction. You and Home Routine Hub agree that such courts are the courts of competent jurisdiction and possess personal jurisdiction.

Section 23 - Headings
The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information
Questions regarding the Terms of Service should be sent to us at michellereed7888@outlook.com.
Our contact information is as follows:

Business Name: Home Routine Hub

Email: michellereed7888@outlook.com

Address: Flat 12, 12/F, Block C, Po Hei Court, 255 Po On Road, Cheung Sha Wan, Kowloon, Hong Kong SAR

Phone Number: 54638668